Stalbridge Surgery 2009 Patient Satisfaction Survey

Survey Results

Stalbridge Surgery 2009 Patient Satisfaction Survey | Open-ended Responses

We are interested in any other comments you may have. Please write them here.
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I am more than happy to see any member of the medical team at Stalbridge.
I am quite satisfied with the service and treatment received at the surgery and I can't think of any improvements I would like to see.
I am fortunate I have seen the nurse only once in the last 12 months - for a flu jab.
Pretty good overall - I cannot have any complaints from the responses I have received .
Very welcoming Surgery.
n/a
The on-line appointment, consultation and prescription repeat service is excellent as is the information about services available. It's availability means that have only once needed to ring the surgery since it was inaugurated.
Very good service, thank you.
we are extremely fortunate in the service on offer in our locality
Dispensing at the surgery is a great boon
I am most thankful for the excellent care and attention i received from Dr.S Clayton throughout my cardiac quadruple bypass surgery and aftercare
Get rid of that telephone "hold the line" service. If the line is engaged I don' t have to pay. I can phone again later or use phone back. It's got to be better than listening to that music and being told my call is important!
An excellent service.
We are extremely happy with the service we get from our Surgery. Long may it last .
I would like to make a special mention for your receptionist, I have found them to helpfull and courteous,to someone who needs help they come up trumps,well done to them,
I reckon Surgery staff do a great job and we are lucky to be able to benefit from that.
The introduction of booking appointments and ordering repeat prescriptions, "on line" has been a great success.
Local surgeries for local people are essential to maintain the relationship and knowledge base between doctor and patient
I have lived in many different areas of the country but i musy tell you that Stalbridge Surgery is by far the most efficient surgery i have belonged to.
In reality, difficult to complete this survey since I so rarely have to visit. But from what I have experienced, it all seems very good.
Thank you to all staff at Stalbridge, I always feel confident I will get the service and help I need.
I was unable to anwser some questions as I have only visited the surgery once
Please continue to keep the practice patient orientated, rather than allowing it to become just a business, as I gather has happened in too many surgeries. Keep up the good work
Fasting blood tests only between 8am and 8.30am would help those patients who feel faint through lack of food.
Thank you very much for your time, kindness and understanding
All in all Stalbridge Surgery is the best I have known and I have been around over the years.
We feel safe if well-catered for and count ourselves fortunate
i dont think i need to add anything
Excellent website service. In particular ease of booking appointments.
The care from the practice from everyone has been excellent
Keep it up, you all do a great job.
The service from our surgery in my view could not be faulted, is excellent in every way and should be the envy of many city practices. Well done, and don't let the standard slip!!!
I have nothing to complain about whatsoever!
Improved appointments fixing. Improved system of queuing to speak to Receptionist
Sometimes getting through on the phone.
Total Responses: 37[Back]