Questions

1. In the past twelve months, how many times have you seen a doctor from Stalbridge Surgery?
2. How do you rate the way in which you are treated by receptionists at Stalbridge Surgery?
3. How do you rate the hours that Stalbridge Surgery is open for appointments?
4. What additional hours would you like the practice to be open? (tick all that apply)
5. Thinking of times when you want to see a particular doctor, how quickly do you usually get to see that doctor?
6. How do you rate this level of access to your preferred doctor?
7. Thinking of times when you are willing to see any doctor, how quickly do you usually get seen?
8. How do you rate this?
9. If you need to see a GP urgently do you normally get seen on the same day?
10. How long do you usually have to wait at the practice for your consultations to begin?
11. How do you rate this?
12. Thinking of times you have phoned the practice, how do you rate the following: the ability to get through to the practice by phone?
13. When phoning the practice, how do you rate the ability to speak to a doctor on the phone when you have a question or need medical advice?
14. In general, how often do you see your usual doctor?
15. How do you rate this level of access to your usual doctor?
16. Thinking about when you consult your usual doctor, how do you rate the following: How thoroughly the doctor asks about your symptoms and how you are feeling?
17. Thinking about when you consult your usual doctor, how do you rate the following: How well the doctor listend to what you have to say?
18. Thinking about when you consult your usual doctor, how do you rate the following: How well the doctor puts you at ease during your physical examination
19. Thinking about when you consult your usual doctor, how do you rate the following: How much the doctor involves you in decisions about your care?
20. Thinking about when you consult your usual doctor, how do you rate the following: How well the doctor explains your problems or any treatment that you need?
21. Thinking about when you consult your usual doctor, how do you rate the following: The amount of time your doctor spends with you?
22. Thinking about when you consult your usual doctor, how do you rate the following: The doctor's patience with your questions or worries?
23. Thinking about when you consult your usual doctor, how do you rate the following: The doctor's caring and concern for you?
24. Have you seen a nurse from your practice in the last 12 months?
25. Thinking about the nurse(s) you have seen, how do you rate the following: How well they listen to what you say?
26. Thinking about the nurse(s) you have seen, how do you rate the following: The quality of care they provide?
27. Thinking about the nurse(s) you have seen, how do you rate the following: How well they explain your health problems or any treatment that you need?
28. Finally, it will help us to understand your answers if you could tell us a little about yourself: Are you male or female?
29. How old are you? (in years)
30. Do you have any long-standing illness, disability of infirmity? By long-standing we mean anything that has troubled you over a period of time or that is likely to affect you over a period of time.
31. Which ethnic group do you belong to?
32. Is your accommodation:
33. Which of the following best describes you?
34. We are interested in any other comments you may have. Please write them here. Is there anything particularly good about your health care?
35. We are interested in any other comments you may have. Please write them here. Is there anything that could be improved?
36. We are interested in any other comments you may have. Please write them here.

Number of Responses

181