| |
Stalbridge 2007 Results |
Stalbridge 2006 Results |
National GPAQ Benchmark |
Stalbridge 2007 v Benchmark |
| Satisfaction with receptionists |
84 |
82 |
75 |
+9% |
| Satisfaction with opening hours |
75 |
76 |
63 |
+12% |
| Satisfaction with availability of particular doctor |
82 |
82 |
58 |
+24% |
| Satisfaction with availability of any doctor |
86 |
86 |
67 |
+18% |
| Satisfaction with waiting times at practice |
68 |
67 |
53 |
+15% |
| Satisfaction with phoning through to practice |
73 |
63 |
57 |
+16% |
| Satisfaction with phoning through to doctor for advice |
70 |
68 |
56 |
+14% |
| Satisfaction with continuity of care |
80 |
77 |
66 |
+14% |
| Satisfaction with doctor's questioning |
81 |
82 |
75 |
+6% |
| Satisfaction with how well doctor listens |
81 |
82 |
77 |
+4% |
| Satisfaction with how well doctor puts patient at ease |
84 |
86 |
78 |
+6% |
| Satisfaction with how much doctor involves patient |
81 |
83 |
75 |
+6% |
| Satisfaction with doctor's explanations |
85 |
84 |
77 |
+7% |
| Satisfaction with time doctor spends |
79 |
80 |
73 |
+6% |
| Satisfaction with doctor's patience |
82 |
84 |
76 |
+6% |
| Satisfaction with doctor's caring and concern |
83 |
84 |
77 |
+6% |
| How well nurse listens to what you say |
86 |
79 |
77 |
+7% |
| Quality of care nurse provides |
87 |
83 |
78 |
+9% |
| How well nurse explain problems/treatments |
85 |
81 |
77
|
+8% |
