Stalbridge Surgery
Stalbridge Surgery
Drs Clayton & Furber
Reception: 01963 362363
Admin: 01963 363317
Repeat Prescription: 01963 362138

Station Road, Stalbridge,
Dorset DT10 2RQ
Stalbridge Surgery
PATIENT SATISFACTION SURVEY 2005 2006
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Stalbridge Surgery

Stalbridge Surgery

As in other years we have completed a patient satisfaction survey in January 2006. Thank you to all our patients who participated. Over a two week period a standard survey questionnaire was completed by patients following their consultation with the doctor. The survey used was the Doctor’s Interpersonal Skills Questionnaire purchased from CFEP-UK Surveys, www.cfep.net.

The table below outlines a number of areas where we scored and also compares our satisfaction score against all practices on the CFEP database.

 
Stalbridge Surgery
Doctor's Rating
National Average
Satisfaction with visit
82%
80%
Warmth of greeting
82%
80%
Confidence in ability
83%
81%
Respect shown
85%
84%
Consideration
87%
79%
Concern for patient
81%
79%
Time for visit
81%
76%
Ability to listen
81%
81%
Explanations
78%
79%
Reassurance
76%
77%
Recommendation
84%
81%

Comments were also solicited and below is a representative sample:-

  • My doctor always does everything possible to make me feel comfortable
  • I am fully satisfied with my doctor
  • I am happy and confident with my doctor and the treatment I receive
  • I get very good treatment here
  • I think my doctor is super and has treated me very well
  • I have found my doctor to be very polite and has an excellent approach to treating patients
  • My doctor has been very good to me in the last year
  • The doctor should speak more slowly
  • I am perfectly happy with my doctor, I do not see how any improvement could be made
  • Keep up the high standard of care
  • Stay as you are
  • Just keep things the same as they are now.

See Also


Stalbridge Surgery - recent website updates include...

Page or Section Created or Updated
   
Stalbridge Walkers - planned routes for January 2009 Jan 2009
Government announce Doctor Dispensing Arrangements to remain unchanged Dec 2008
Home Page | addition of FAST - a symptom recognition system for strokes Dec 2008
Out of Hours Dec 2008
Patient List | Population Dec 2008
Patient List | Births Dec 2008
Patient List | Deaths Dec 2008
Quality | Audits | Warfarin Monitoring Dec 2008
Cervical Cytology Audits Dec 2008
Flu vaccine figures for 2008 Dec 2008
Information Governance - using your health records Dec 2008
Appointments during extended hours at Stalbridge Surgery Dec 2008
Referrals to other health services Dec 2008


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This website was last updated on : Saturday, January 3, 2009
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